Hauptinformation
Interim & Consultant: Omnichannel Retail, Product & Assortment, Operational Excellence
Tagessatz: sichtbar für Mitglieder
Verfügbarkeit: sichtbar für Mitglieder
Reisebereitschaft: Weltweit
Beruflicher Status: Freelancer
Beratungserfahrung: 10 Jahr/-re
Sprachen: Englisch,
Zur Person
• Over 20 year’s experience within the International Retailing Industry (Fashion, Lifestyle, Consumer Goods, Sports) with focus on customer, product and multi-channel • Management of large volume corporate projects to transform companies into Marketing & Retail / Customer focused organizations and therefore to drive top and bottom line growth • Building efficient product assortment, including product development, lead-time management, planning, buying and merchandise management (end-to-end). • Extensive experience in building and establishing customer centric processes, organizations & teams, but also directing large IT projects to enable global retail business expansion (channels & markets) • Driving digitalization and retail innovation for a seamless integration of various channels to show “one face to the customer” and create a unique customer experience • Implementation of a “next generation retail” concept at bonprix to guarantee a fully integrated digital customer journey for the modern consumer (online&offline) • Living customer-centricity by heart, driving community management and customer engagement to transform them into loyal customers and increase customer lifetime value • Modern leadership, working with and in a team. Inspiration & visioning, sparring and empowerment to create high-performing teams, who love what they are doing. Creating a natural focus on customer, customer satisfaction and operational excellence. • Result driven, strategic thinking and hands-on at the same time
Kernkompetenzen
Product & Assortments, Buying & Merchandising (end-to-end) Retail Operations & Multichannel Excellence Process- & Change management Customer Centricity, Brand & Marketing Focus Project Management & Program Office Management
Kompetenzen
Branchen
Erfahrungen
Director Buying & Merchandising EMEA7/2011 — 3/2015 Metzingen , Deutschland Festanstellung • In charge of sales € 540 Mio., headcount: 85 (HQ and countries) • Achieving best-in-class retail performance by creating a high performing pan-European retail organization, leveraging buying and merchandising • Implementing a vertical collection development process and introducing a format and module strategy incl. core assortments • Directing Buying (incl. collection development briefings) & Merchandising for all Brands incl. Shoes & Accessories and Licenses, s |
Vice President Multichannel Retail Excellence9/2016 — 2/2019 Hamburg , Deutschland Festanstellung • Responsible for the following multichannel companies: Crate&Barrel, CB2, Manufactum, Sport Scheck, bonprix, Frankonia, mytoys, Lascana, Witt Weiden etc. • In charge on group level to drive top and bottom line growth, especially by enforcing omnichannel capabilities • Additional responsibility to establish “Brand Excellence” to drive strong cultural change towards a brand driven business approach • Advisory board support as well as hands-on operational projects & interim management |
Projektleiter10/2019 — 11/2020 Nürnberg , Österreich Projekterfahrung Projektinhalte: Sortimentsentwicklung, Steigerung der Produkteffizienzen, Erhöhung der Eingangs- sowie erzielter Margin durch verbesserte Prozesse und Mark-down Management, Prozessmanagement, Lead-Time, Vertikalisierung, Format und Modulstrategie, Planning & Allocation, Merchandise Management, Reporting, Organisation, Change Management |
Projektleiter4/2016 — 11/2016 Stuttgart , Deutschland Projekterfahrung Projektinhalte: Prozess- und Organisationsmanagement zur Optimierung der Customer Experience am POS sowie online. Organisatorische Änderungen und Implementierung neuer Orgastruktur, Change Management |
Projektleiter4/2021 — 8/2021 Leverkusen , Deutschland Projekterfahrung Optimierung Sortimentsperformance, Master Data, Prozesse, Reporting, Analyse. Etablierung vertikaler Prozesse und einer vom Kunden aus gedachten Einkaufslogik. |
Head of Retail Operations & Systems9/2005 — 5/2008 Metzingen , Deutschland Festanstellung • Building a team of 15 headcounts to initially start/grow global retail business at Hugo Boss • Definition and implementation of global retail tools to gain transparency (SAP Retail, SAP BIS, Cash desk system, CRM, Traffic counting, Staff planning as well as Merchandise planning tools) • Definition and roll-out of global retail operation standards and processes & training concepts incl. training • Set up and implementation of global CRM strategy and guidelines incl. training and execution |
Head of Corporate Development6/2008 — 6/2011 Metzingen , Deutschland Festanstellung • Directing corporate project to establish a vertical/consumer-centric retail company (27 project groups, 400 employees involved) • Re-organisation of Collection Development, leading to significant reduction of complexity and strong increase of product efficiencies • Introduction of a retail format and module strategy incl. core assortments for the diff .channels • Strong reduction of time-to-market by optimizing global supply chain (Production/Logistics/Whs) |
Freelance Consultant, Strategic Advicer & Interim Management4/2015 — Bis heute Frankfurt am Main , Deutschland Selbständig Projekt Schwerpunkte: Produkt & Sortiment, Buying & Merchandising, Vertikalisierung, Module & Formatstrategie, Prozess-Management, Operational Excellence, Customer Experience |
Sprachen
Englisch
Fließend
Persönliche Daten
Nationalität: deutsch
Arbeitserlaubnis: Europäische Union,
Sicherheitsüberprüfung: k.A.
Berufserfahrung: 20 Jahr/-re