Interim & Consultant: Omnichannel Retail, Product & Assortment, Operational Excellence

Interim & Consultant: Omnichannel Retail, Product & Assortment, Operational Excellence

Reisebereitschaft: Weltweit

Beruflicher Status: Freelancer

Beratungserfahrung: 10 Jahr/-re

Sprachen: Englisch,

  Zur Person

• Over 20 year’s experience within the International Retailing Industry (Fashion, Lifestyle, Consumer Goods, Sports) with focus on customer, product and multi-channel • Management of large volume corporate projects to transform companies into Marketing & Retail / Customer focused organizations and therefore to drive top and bottom line growth • Building efficient product assortment, including product development, lead-time management, planning, buying and merchandise management (end-to-end). • Extensive experience in building and establishing customer centric processes, organizations & teams, but also directing large IT projects to enable global retail business expansion (channels & markets) • Driving digitalization and retail innovation for a seamless integration of various channels to show “one face to the customer” and create a unique customer experience • Implementation of a “next generation retail” concept at bonprix to guarantee a fully integrated digital customer journey for the modern consumer (online&offline) • Living customer-centricity by heart, driving community management and customer engagement to transform them into loyal customers and increase customer lifetime value • Modern leadership, working with and in a team. Inspiration & visioning, sparring and empowerment to create high-performing teams, who love what they are doing. Creating a natural focus on customer, customer satisfaction and operational excellence. • Result driven, strategic thinking and hands-on at the same time


Product & Assortments, Buying & Merchandising (end-to-end) Retail Operations & Multichannel Excellence Process- & Change management Customer Centricity, Brand & Marketing Focus Project Management & Program Office Management


Produkt- / Sortimentsentwicklung 20 Einzelhandel (Retail) 20 Programm Management 5 Projektmanagement 20 Change Management 20 Digitalisierung 8 E-Commerce 8


Handel 20 Konsumgüterindustrie 20


Director Buying & Merchandising EMEA

7/2011 — 3/2015 Metzingen ,  Deutschland Festanstellung

• In charge of sales € 540 Mio., headcount: 85 (HQ and countries) • Achieving best-in-class retail performance by creating a high performing pan-European retail organization, leveraging buying and merchandising • Implementing a vertical collection development process and introducing a format and module strategy incl. core assortments • Directing Buying (incl. collection development briefings) & Merchandising for all Brands incl. Shoes & Accessories and Licenses, s

Vice President Multichannel Retail Excellence

9/2016 — 2/2019 Hamburg ,  Deutschland Festanstellung

• Responsible for the following multichannel companies: Crate&Barrel, CB2, Manufactum, Sport Scheck, bonprix, Frankonia, mytoys, Lascana, Witt Weiden etc. • In charge on group level to drive top and bottom line growth, especially by enforcing omnichannel capabilities • Additional responsibility to establish “Brand Excellence” to drive strong cultural change towards a brand driven business approach • Advisory board support as well as hands-on operational projects & interim management


10/2019 — 11/2020 Nürnberg ,  Österreich Projekterfahrung

Projektinhalte: Sortimentsentwicklung, Steigerung der Produkteffizienzen, Erhöhung der Eingangs- sowie erzielter Margin durch verbesserte Prozesse und Mark-down Management, Prozessmanagement, Lead-Time, Vertikalisierung, Format und Modulstrategie, Planning & Allocation, Merchandise Management, Reporting, Organisation, Change Management


4/2016 — 11/2016 Stuttgart ,  Deutschland Projekterfahrung

Projektinhalte: Prozess- und Organisationsmanagement zur Optimierung der Customer Experience am POS sowie online. Organisatorische Änderungen und Implementierung neuer Orgastruktur, Change Management


4/2021 — 8/2021 Leverkusen ,  Deutschland Projekterfahrung

Optimierung Sortimentsperformance, Master Data, Prozesse, Reporting, Analyse. Etablierung vertikaler Prozesse und einer vom Kunden aus gedachten Einkaufslogik.

Head of Retail Operations & Systems

9/2005 — 5/2008 Metzingen ,  Deutschland Festanstellung

• Building a team of 15 headcounts to initially start/grow global retail business at Hugo Boss • Definition and implementation of global retail tools to gain transparency (SAP Retail, SAP BIS, Cash desk system, CRM, Traffic counting, Staff planning as well as Merchandise planning tools) • Definition and roll-out of global retail operation standards and processes & training concepts incl. training • Set up and implementation of global CRM strategy and guidelines incl. training and execution

Head of Corporate Development

6/2008 — 6/2011 Metzingen ,  Deutschland Festanstellung

• Directing corporate project to establish a vertical/consumer-centric retail company (27 project groups, 400 employees involved) • Re-organisation of Collection Development, leading to significant reduction of complexity and strong increase of product efficiencies • Introduction of a retail format and module strategy incl. core assortments for the diff .channels • Strong reduction of time-to-market by optimizing global supply chain (Production/Logistics/Whs)

Freelance Consultant, Strategic Advicer & Interim Management

4/2015 — Bis heute Frankfurt am Main ,  Deutschland Selbständig

Projekt Schwerpunkte: Produkt & Sortiment, Buying & Merchandising, Vertikalisierung, Module & Formatstrategie, Prozess-Management, Operational Excellence, Customer Experience




Persönliche Daten

Nationalität: deutsch

Arbeitserlaubnis: Europäische Union,

Sicherheitsüberprüfung: k.A.

Berufserfahrung: 20 Jahr/-re