Interim & Consultant: Omnichannel Retail, Product & Assortment, Operational Excellence

• Over 20 year’s experience within the International Retailing Industry (Fashion, Lifestyle, Consumer Goods, Sports) with focus on customer, product and multi-channel • Management of large volume corporate projects to transform companies into Marketing & Retail / Customer focused organizations and therefore to drive top and bottom line growth • Building efficient product assortment, including product development, lead-time management, planning, buying and merchandise management (end-to-end). • Extensive experience in building and establishing customer centric processes, organizations & teams, but also directing large IT projects to enable global retail business expansion (channels & markets) • Driving digitalization and retail innovation for a seamless integration of various channels to show “one face to the customer” and create a unique customer experience • Implementation of a “next generation retail” concept at bonprix to guarantee a fully integrated digital customer journey for the modern consumer (online&offline) • Living customer-centricity by heart, driving community management and customer engagement to transform them into loyal customers and increase customer lifetime value • Modern leadership, working with and in a team. Inspiration & visioning, sparring and empowerment to create high-performing teams, who love what they are doing. Creating a natural focus on customer, customer satisfaction and operational excellence. • Result driven, strategic thinking and hands-on at the same time